Terms of Service

Last updated: 16 December 2022


This website is operated by A Yarn from North Ronaldsay Ltd  Throughout the site, the terms “we”, “us” and “our” refer to A Yarn from North Ronaldsay Ltd.  A Yarn from North Ronaldsay Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here along with any updates posted on social media platforms.

By visiting our site and/or purchasing something from us, you engage in our “service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein/or available by hyperlink.  These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website.  By accessing or using any part of the site, you are agreeing to be bound by these Terms of Service.  If you do not agree to any or all of the terms and conditions of this agreement, then you may not access our website or use our services.  If these Terms of Service are considered an offer then acceptance is expressly limited to and including these Terms of Service.

Any new features or tools that are added to the current shop shall also be subject to the Terms of Service.  The most current version of the Terms of Service is this page.  We reserve the right to update, change, replace any part of the Terms of Service by posting updates and changes to our website and/or social media sites or use any other service.  It is your responsibility to check this page for changes.  Continuing to use the website following any changes will constitute your acceptance of said changes.

Our shop is hosted on Orcadia Design servers managed by SiteGround. They provide us with online e-commerce that allows us to sell our products and services to you.

Section 1

Online Store

By agreeing to these Terms of Service, you are confirming that you are at least the age of majority in your Country, County, State or Province of residence or that you have given express permission  to us to allow any of your minor dependents to use our website and have full knowledge there on of their actions.   You may not use our products or services for any illegal or unauthorised purpose nor may you violate any laws including copyright but not limited to copyright laws.   You must not use our products to pass off or lead others to believe that they are your own.

You must not transmit any virus or worms or any code of a destructive nature on to or through this site.  Breaching the Terms of Service will result in immediate termination of your custom or services.

Section 2

General conditions

We reserve absolute right to refuse service to anyone for any reason at any time hereof.  You understand that your content (not to include credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.  Credit card information is always encrypted during transfer over networks.

Section 3


We are not responsible for any information available on this site that is not complete, wholly extensive, accurate or up to date.   The content of this site is for information only and therefore should not be relied upon solely.  It is expected that you consult ourselves with express concerns or other sources of material on a wider basis.  Reliance on the content material of this site is at your own risk.  As stated, we reserve the right to update/change or alter our content and it is your responsibility to monitor the modifications on this site.

Section 4

Changes to service, stock and prices

Stock items are subject to change without notice.  Prices for our products are subject to change without notice.  We reserve the right to change, alter, discontinue the Service be it in part or wholly therein at any time without notice.

Any third party shall not have a claim nor shall we be liable to any change, modification or price change or discontinuance or suspension of the service.

Section 5

Services and products

Certain prices, products or services may be offered exclusively online through our website or other media platforms.  We make every effort to capture the colours and clear images of our products accurately.  All computer monitors are not created equally and there will always be discrepancies regarding colour.  We therefore cannot guarantee that the colour of the items that you see is a complete representation of the article itself or that your monitor is accurate.  

As we are a small business we reserve the right to limit sales of our products to any person or geographic area.  We take this on a case by case scenario and will always contact you should we be unable to complete an order.  We also reserve the right to limit quantities of products and that all descriptions, prices and services are subject to change at any time or discontinued at any time by our discretion.  All of our products are artisanal or hand made.  We therefore do not warrant that the quality, continuity or any products, services, information or material purchased/obtained by you will meet your expectation or that any errors in the Service will be corrected.

Section 6

Account information and billing

We reserve the right to refuse, cancel, limit quantities purchased on a per person, per household or per order basis.   To include orders placed on the same customer account, billing address, shipping address or credit/debit card.  In this event we will contact you as appropriate.

Section 7

Third party tools

You confirm that you agree that we provide access to third party tools as they are without any warranties or conditions of any kind and without endorsement.  We do not monitor not have control or care offer such third party tools.   We have no liability arising from your use of such tools which are optional wholly and entirely.  Any use of third party tools is entirely at your own risk and you should ensure that you read and approve of the terms and conditions on which these tools are provided by the relevant third party.  Any updates, new services or features provided by the third party shall be subject to our Terms of Service.

Section 8

Third party links

Third party links on this site may direct you to third party websites that are not affiliated with us.  We are not responsible for the examination or evaluation of the content or accuracy of these sites and we do not warrant or have any responsibility or liability for any third party materials/products/websites or services of third parties.  We are not liable in any way for any harm or damages relating to the use of any third party services, resources, goods or transactions conducted in regard to third party websites. It is your responsibility entirely and wholly to review their terms and conditions and validate their sites to your satisfaction.

Section 9

Feedback, reviews and comments

If at our request or the request of a third part review site, you submit or send any feedback, review or comment, you automatically agree that we may at any time and without restriction or prior contact to you, edit, copy, publish, translate, distribute and use in any medium any comments that you forward to us.  We are and shall be under no obligation to maintain comments in confidence or pay compensation for any comments.  We are under no obligation to respond to said comments.   We have the right to monitor, edit or remove content that under our own discretion we feel to be threatening, libellous, defamatory, objectionable or false.  Any content that we deem to be unlawful, offensive, pornographic, obscene or in violation to any third party’s intellectual property will be removed.   You will have sole responsibility for any comments that you make including accuracy, origin, duplicity and representing yourself as another person.  We take no responsibility or liability for any comments posted by you or a third party.

Section 10

Website errors, omission and inaccuracies 

From time to time there may be information on our site or other media that contains errors including typographical, inaccuracies and omissions.  These may relate to shipping charges, product, pricing, offers, delivery times, availability and description of products.   We reserve the right to correct any errors or omissions and to update information, change information or to review orders that may result in cancellation if any information on the website or other media platforms is inaccurate at any time without notice.  If this happens after you have submitted an order, we will contact you to confirm the cancellation, the reason for the cancellation and give you the opportunity to reorder under the correct terms.  We will always try to keep our information as accurate and whole as possible but in the event that errors occur, we have no obligation to update, amend or clarify information in the service or related media except that required by law.

Section 11


You are prohibited from using this site or any content for

  • Unlawful acts and the solicitation of others to perform such unlawful acts
  • Violation of any laws, bylaws, international laws or local laws
  • Infringement of any of our intellectual property
  • The harassment, abuse, defamation, slander, libel, intimidation, discrimination to include gender, sexual orientation, religious beliefs, ethnicity, race, original, disability or age and any other discriminatory acts not covered here
  • The submission of misleading or false information
  • Hacking or the use of any code, virus, malware, or any malicious sabotage that would in any way affect the operation and functionality of the Service, website or any other media platform that we use or our agreed third party sites
  • Harvesting personal information of others
  • Spamming, phishing, pharming, pretext, spider, crawl or scrape
  • Any obscene or immoral purpose 
  • Circumventing the security features of the Service

We reserve the right to terminate your use of the Service or any related or any related media platform or third party sites for any violation of permitted uses.

Section 12

Limited liability warranties

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error free.   We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.  You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice to you.  You expressly agree that you ruse of or inability to use, the service is at your sole risk.  The service and all products  and services delivered to you through the service are (except as expressly stated by us), provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either expressed or implied, including all implied warranties, all conditions of merchants ability, merchantable quality, fitness for a particular purpose, durability, title, and non infringement.

In no case shall A Yarn From North Ronaldsay Ltd, our Directors, Officers, Employees, Affiliates, Agents, contractors, suppliers, service providers or licence holders be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.  Any laws applicable that do not allow for limit of liability or exclusion for consequential or incidental damages in such jurisdiction, our liability shall be limited to the maximum extent permitted by law.

Section 13


You agree to indemnify, defend and hold harmless A Yarn from North Ronaldsay Ltd subsidiaries, affiliates, partners, officers, directors, agents, contractors, licence holders, service providers, sub contractors, suppliers, employees, harmless from any claims or demands, including reasonable legal fees made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of any third party. 

Section 14


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall none the less, be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not effect the validity and enforceability of any remaining provisions.

Section 15


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us.   You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.   If in our sole judgement you fail or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination;  and/or accordingly may deny you access to our services (or any part thereof).

Section 16

Entire agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.   These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 17


These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom.

Section 18

Changes to terms of service

You can review the most current version of the Terms of Service at any time at this page.  We reserve the right, at our soul discretion, to update, change or replace any part of the Terms of Service by posting updates and changes to our website.   It is your responsibility to check our website periodically for changes.   Your continued use of or access to our website or the service following the posting of any changes to these Terms of Service constitutes acceptance of the said changes.   

Section 19

Contact information

Questions about the Terms of Service should be sent to us at northron.mill@btinternet.com.